14369 Westview Rd, Cleveland, WI 53015, USA
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Bought a new trailer brand new from them and have nothing but issues from date purchased. The management is the worst.

Manager told me leaks are not covered under warrantee they have had this unit at there business longer then I have attempting to resolve the issue and the unit was purchased in 9/2016. The service department wants to help be seems management won't let them. also their communications to the vendor has been horrible. I have communicated with the manufacture several times which gets recorded.

Manufacture has one note in there system from when they called the dealer I am working with. water damage they say is not cover and still has original 12 volt electrical issue which is also with the slide.

Review about: 2016 Jayco Jay Feather Ultra Lite X213 Rv.

Reason of review: Poor customer service.

Monetary Loss: $17595.

Preferred solution: swap out for a different unit.

I liked: Sales expierence.

I didn't like: Value after the sale and managemanet.

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Anonymous
#1539770

This is the one my husband and I were thinking of buying. Did you say the slide didn't work correctly?

Why doesn't the water damage get covered with the warranty.

Sorry this is happening to you. You should do a you tube video and post see if they'll help you then!

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