Sales force lied to private party that almost purchased travel trailer from us that we traded into Wagner's RV. They told them they fixed many things and they traded for the trailer at $2500 more than what they did.
However the trailer was still in the same spot and position we left it at less than 12 hours earlier.
Once a customer catches someone in a lie even if rectified for other person, makes them feel like they were lied to the entire time also. Very dishonest and completely not there to service the customer as we had to ask Sales Rep to come out and show the model. Which after four minutes, he ran back inside.
Sales Manager also unwilling to pick up slack in office as only one rep was there and foot traffic was moderate that day.
Feeling in general is they are more about units there then satisfaction and building loyalty. Wagner's RV - Wisconsin's #1 RV dealer four years in a row, but at what cost to the consumer?
Review about: Wagners Rv Rv.