Peshtigo, Wisconsin
Not resolved
Customer service
1 comment

I wish I would have read these reviews before we bought are new 2015 Jayco Eagle RV from Wagners Rv in Suamico in June . We have had poor service .

First time we took it camping, couldn't get automatic jacks up. It took a month to get it fixed. In September the refrigerator needed a part for us to use it. After calling and put on hold and no one returning our calls for 2 weeks, we took it someplace else and got it fixed the next day.

Went take it camping in October and the jacks wouldn't go up again. A different jack motor. It is almost Christmas and it is still not fixed. So no camping for most of September and all of October .

Unable to make reservations for a winter get away down south. Don't know if and when it will be fixed. Don't buy from Wagners RV.

Service sucks. Don't care about customer after they sell you the RV.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 22, 2015.
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They plan don't care. I would call Jayco and complain.

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